The Passive Pool

The biggest advantage an agency has over an HR department is what’s called the passive pool. For a good agency, the passive pool runs pretty deep with talented people currently employed — both happily and maybe a little less than happily. But the key is that these relationships are cultivated over the long term and focused on talent, not on immediate movement or quick fixes. Over time the quality of this pool is what separates the good agencies from the bad.

Your HR department will only have the resumes from people who actively sought out your company and initiated contact. While this is a valuable pool, it typically isn’t the place where you’re going to find the right fit.

It’s not easy finding the right talent. It’s labor-intensive and resource-draining. It can distract your people from moving your business forward. And if the open position experiences a lot of turnover, then you really need to consider an agency for some advice on why this is happening and ways to remedy it so you can stabilize your workforce.

Market Conditions

Current conditions aren’t making it any easier for Telecom, as the pool of talent thins and unemployment dwindles. Combine this with the a rising demand for good customer service, which is what has come to separate the companies that are winning from the ones that aren’t, and you have a problem. But you don’t have to solve it alone, and you probably shouldn’t. Arm yourself with a good recruiting agency, make things a little easier.

About NextGen

NextGen is the brainchild of longtime telecom professionals with nearly 50 years of experience and millions of dollars in Telecom Recruiting Services. We focus on establishing long term relationships with our clients and candidates so we can recruit the best and the brightest in the telecom industry. This ‘quality over quantity’ approach is at the heart of everything we do and has resulted in successful job placements at Fortune 1000 firms worldwide.